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Microsoft MB-210 Exam Guide 2026 – Dynamics 365 Sales Functional Consultant

Microsoft MB-210: Dynamics 365 Sales Functional Consultant certification validates skills in configuring and managing Microsoft Dynamics 365 Sales to improve customer engagement, automate sales processes, and drive business growth. This guide helps you understand Dynamics 365 Sales, lead & opportunity management, automation, reporting, and MB-210 exam preparation for 2026.


What Is MB-210?

MB-210 validates the ability to implement and configure Dynamics 365 Sales solutions. Candidates should understand sales lifecycle management, customer data handling, automation, and reporting in Dynamics 365.

  • Exam code: MB-210
  • Duration: ~120 minutes
  • Question types: Case studies, multiple-choice, scenario-based
  • Difficulty: Intermediate
  • Prerequisites: Experience with Dynamics 365 or CRM concepts

MB-210 Skills Measured (Latest Blueprint)

1. Configure Dynamics 365 Sales (20–25%)

  • Set up sales environments
  • Configure security roles
  • Manage business units and users

2. Manage Leads and Opportunities (30–35%)

  • Create and qualify leads
  • Manage opportunity pipelines
  • Configure sales stages

3. Automate Sales Processes (20–25%)

  • Implement workflows and Power Automate
  • Configure business process flows
  • Enable email and activity tracking

4. Analyze Sales Data (20–25%)

  • Create dashboards and reports
  • Use AI-driven sales insights
  • Configure forecasting

Key MB-210 Concepts Explained

Lead to Opportunity Process

  • Lead capture and qualification
  • Opportunity creation
  • Sales pipeline management

Sales Automation

MB-210 focuses on automating sales tasks using workflows, Power Automate, and business process flows to increase productivity.


Sample MB-210 Questions with Explanation

Question 1: Which Dynamics 365 component is used to guide users through sales stages?

  • A. Business Process Flow ✅
  • B. Power BI Report
  • C. Security Role
  • D. Data Export

Explanation: Business Process Flows guide users through defined sales stages.

Question 2: What record type represents a potential customer in Dynamics 365 Sales?

  • A. Lead ✅
  • B. Account
  • C. Contact
  • D. Quote

Explanation: A Lead represents a potential customer before qualification.

Question 3: Which tool is used to automate repetitive sales tasks?

  • A. Power Automate ✅
  • B. Azure DevOps
  • C. SharePoint
  • D. OneDrive

Explanation: Power Automate is used to create automated workflows.

Question 4: Which feature provides AI-driven sales insights?

  • A. Sales Insights ✅
  • B. Business Units
  • C. Field Service
  • D. Marketing Lists

Explanation: Sales Insights uses AI to analyze customer engagement and forecast outcomes.

Question 5: What is used to restrict data access in Dynamics 365?

  • A. Security Roles ✅
  • B. Dashboards
  • C. Leads
  • D. Workflows

Explanation: Security roles control user access to data and features.


How to Prepare for MB-210

  1. Learn Dynamics 365 Sales navigation
  2. Practice lead and opportunity management
  3. Understand automation with Power Automate
  4. Build dashboards and reports
  5. Take MB-210 practice exams

Why Prepare MB-210 with ClearCatNet

  • ✅ Updated MB-210 syllabus for 2026
  • ✅ Real exam-style scenario questions
  • ✅ Dynamics 365 hands-on coverage
  • ✅ Regular exam content updates

MB-210 Frequently Asked Questions

Is MB-210 difficult?
Moderate. It requires hands-on Dynamics 365 Sales experience.

Is MB-210 worth it in 2026?
Yes. It is a core certification for Dynamics 365 Sales consultants.

Do I need coding skills?
No. MB-210 focuses on configuration, not development.


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Microsoft MB-210 Exam Dumps FAQs

The Microsoft MB-210 Certification Exam tests your ability to manage sales processes using Dynamics 365. It covers sales management, customer engagement, and configuration. Passing the exam earns you the Dynamics 365 Sales Functional Consultant Associate certification.

The learning objectives of the Microsoft MB-210 Certification Exam include managing core sales entities, handling sales processes, implementing sales analytics, configuring Dynamics 365 Sales, and enhancing customer engagement. These objectives ensure you can effectively use Dynamics 365 to optimize and streamline sales operations.

Clearcatnet are always keep prep exam material up-to-date by considering the all freqent changes in exam skills measured and provide immense view of questions & answers along with explnataions note and reference links for the same to clear any doubt/clarifications about particualr questions or topic. In a such way, we make you confident for a best preparations & practices so that you can prepare fully and ready to take your exam to ensure your success in FIRST ATTEMPT ONLY!

Learning Microsoft MB-210 helps you manage sales processes with Dynamics 365, improves customer engagement, and boosts your job prospects in roles like sales consultant or analyst. It also enhances sales efficiency and performance in your organization.

The target audience for the Microsoft MB-210 exam includes sales professionals, business analysts, and consultants who use Dynamics 365 to manage and optimize sales processes.

The Microsoft MB-210 Certification Exam measures skills in managing sales entities, implementing sales processes, analyzing sales performance with reports and dashboards, configuring Dynamics 365 Sales, and enhancing customer engagement. These skills ensure effective use of Dynamics 365 to optimize sales operations.

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The Microsoft MB-210 Certification Exam typically consists of multiple-choice questions, case studies, and practical scenarios that assess your knowledge and skills in managing sales processes using Dynamics 365 Sales. The exam is usually timed, lasting around 120 minutes, and requires a passing score to earn the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification.

The Microsoft MB-210 Certification Exam does not have an expiration date. However, Microsoft recommends renewing your certification every two years to stay current with updates and changes in Dynamics 365 and best practices.

There are no formal prerequisites for the Microsoft MB-210 Certification Exam. However, it is recommended that candidates have a basic understanding of sales processes and experience with Microsoft Dynamics 365, particularly the Sales application.

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