📘 Free 220-1101 Sample Questions
DRAG DROP -
An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they
are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before
anything is printed on it.
INSTRUCTIONS -
Using the available printer parts, replace only the faulty components on the office printer to resolve the stated
issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Select and Place:
A
Correct Answer:
A.
DRAG DROP -
A small ISP has hired a new technician. Joe, the new technician, is being trained to configure customers' home
networks. The training instructor gives the technician a starter kit with cables, cable ends, and other network
equipment and asks him to build a working network.
The computer should be connected to have Internet connectivity and the phone should be connected to have a dial
tone.
INSTRUCTIONS -
Use the appropriate cables, cable ends, tools and equipment to configure the network and connect all components
accordingly.
There are 2 steps and the simulation starts on step 1.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Select and Place:
A
Correct Answer:
A.
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM
is MOST likely to be used?
A
SODIMM
B
DDR3
C
ECC
D
VRAM
Correct Answer:
B. DDR3
Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely
cause?
A
Roller
B
Drum
C
Transfer belt
D
Ribbon
Correct Answer:
B. Drum
A user is trying to play a DVD on a projector.
The user can hear the audio; however, the projector is showing an
error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?
A
The HDMI cannot carry the signal from the DVD to the projector
B
The user needs to switch from HDMI to a cable standard such as DisplayPort.
C
The projector does not support the necessary HDCP protocol.
D
The user needs to enable cony-protected sources in the projector's settings.
Correct Answer:
C. The projector does not support the necessary HDCP protocol.
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is
extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a
channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?
A
The channel is reserved for licensed band use.
B
The channel selection is defective; contact the manufacturer.
C
The channel must be unlocked by the vendor.
D
The device requires a firmware update to unlock the channel.
Correct Answer:
A. The channel is reserved for licensed band use.
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images
imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in
more than a year. Which of the following printer consumables is MOST likely causing the issue?
A
Separation pad
B
Transfer roller
C
Ink cartridge
D
Fuser
Correct Answer:
D. Fuser
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the
technician is unable to create any VMs. Which of the following actions should be performed?
A
Disable the BIOS password.
B
Enable TPM.
C
Enable multithreading.
D
Enable Fast Startup.
Correct Answer:
C. Enable multithreading.
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be
down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the
following network tools should the technician use to identify the port?
A
Network tap
B
Punchdown tool
C
Toner probe
D
Crimper
Correct Answer:
C. Toner probe
A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has
video but no audio. Which of the following will
MOST likely resolve the issue?
A
Changing the input on the projector to VGA
B
Changing the output on the PC to DVI
C
Modifying the projector's refresh rate
D
Utilizing an HDMI connection
Correct Answer:
D. Utilizing an HDMI connection
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