📘 Free MB-280 Sample Questions
You need to set up the product catalog, including the ability for sellers to apply quantity discounts.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct .NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
A
Correct Answer:
A.
Explanation:
Create discount lists. Discount lists are optional but are often a prerequisite for price lists if you plan to use discounts. It is logical to define the .
Create units. Units are the base of a product. A product can't be added without a unit (e.g., "piece," "box," "hour," "case").
Add products. Once the units are defined, you can create the actual products in the catalog.
Create price lists. After the products are created, you can create price lists. A price list is a collection of prices for products and services. You'll set the currency and other pricing rules here.
Add price list items. This is the final step where you associate the products you've created with the price lists and define the specific price for each product within that price list.
You are a Dynamics 365 Sales administrator. You create a forecast by using the forecast category layout shown in the exhibit:
A
Correct Answer:
A.
Explanation:
Where should you rename the Omitted column to Cancelled for this forecast?
Layout column settings.
The Layout column settings section in a forecast configuration allows you to modify the labels or names of the forecast columns (such as Omitted,
Pipeline, Best Case, etc.).
If you want to rename an existing column (e.g., Omitted -+ Cancelled), this is where you do it.
Where should you delete the Lost column for this forecast.
Forecast configuration.
Forecast configuration is the broader setup area where you define which forecast columns should be included or removed.
To delete a forecast category column like Lost, you need to edit the forecast configuration directly.
You are a Dynamics 365 Sales consultant for a food service company. The company caters meals for client companies.
The company wants to set up a product bundle so that the sales staff does not forget items when they create an opportunity.
The lunch bundle is created at €200.00. It will include the following.
A
Correct Answer:
A.
Explanation:
Determine the price of the product bundle.
Use the lunch bundle price.
Increase the number of sodas at no additional charge.
Add a new line item for sodas and override the price.
additional charge."
A product bundle is a collection of products that are sold together as a single item. The bundle itself has a defined price, and the price of the individual components (sandwiches, napkins, sodas) are typically not considered when the bundle is sold. The bundle's price is often a reduced or special price compared to buying the items individually. Therefore, to determine the total price for the bundle, you simply use the pre-configured bundle price.
To add more sodas without increasing the total cost, you must add a new line item for the sodas and then manually set its price to zero. Simply increasing the quantity of an existing line item would use its default price and increase the total cost, which goes against the requirement of "no Increase the number of sandwiches and charge the price list price for each additional sandwich.
Add another line item for sandwiches with the default price.
To add sandwiches and charge the standard price, you need to add a new line item for sandwiches. The system will automatically pull the price from the default price list, which is the desired behavior. Simply increasing the quantity on the existing sandwich line item might not be possible or might not apply the correct pricing in all configurations. Adding a new line item is a direct way to ensure the price list price is applied for the additional items.
You are a Dynamics 365 administrator. The sales team uses goals to track actual to target opportunity amounts.
A salesperson reviews their goals chart and observes the following:
An opportunity updated today is not included in the chart.
The time period for the goal is not accurate.
You need to resolve these issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
Opportunity updated today is NOT included in the chart
Update roll-up settings.
This issue indicates that newly updated opportunities are not being reflected in the goal chart.
Time period for the goal is inaccurate Have the manager update the goal .
Dynamics 365 (or similar CRM systems) uses roll-up settings to define how often goal metrics are recalculated.
If the roll-up is not triggered frequently enough, recent updates may not appear in the charts.
If the time frame (e.g., start/end date) of a goal is incorrect, this typically needs to be corrected at the goal definition level.
Managers are generally the ones who define and own goals in such systems, so they must adjust the goal’s time period.
A sales manager wants to set up goals for all salespeople. The goal measurement is based on the total outgoing calls finished each year. The goals for
the fiscal year are based on a calendar year (January- December).
You need to create the rollup query for the goal metrics.
Which option should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
The Date field defines the date used to include records in the rollup calculation (e.g., for a goal or performance metric).
Actual End is typically the most appropriate for completed activities or records, as it marks when the action was truly finished.
Using this ensures the system only includes records that have been completed, aligning with actual performance
Rollup field : Actual (integer).
The Rollup field is the numeric field being totaled in the metric (e.g., total sales, count of activities).
Actual (integer) indicates a standard, numeric rollup value representing actual performance - like the actual number of completed tas
achieved revenue.
Ideal when you're tracking quantitative results already captured in a field labeled "Actual".
Source Record Type Status : Completed.
This setting determines which status values from the source records are eligible to be included in the rollup.
Choosing Completed ensures only finished records are counted- avoiding in-progress or future/planned entries.
This aligns with the goal of measuring finalized or fulfilled outcomes.
Opportunities that were closed as lost frequently come back and are eventually won.
You need to be able to track these occurrences and have insight into the process.
What happens during the reopen and close process? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
A lost opportunity is reopened
The Opportunity Close record changes status to Inactive.
Instead, the system:
Marks that record as "Inactive" to preserve history,
If that lost opportunity is later reopened, the original Opportunity Close record is not deleted.
The same opportunity is closed as won
In Dynamics 365, when an opportunity is lost, a Close record (of type OpportunityClose) is created and marked Completed with status = Lost.
And the opportunity moves back to an open state so it can be updated or re-closed.
A new Opportunity Close record is created with the new close details and status of completed.
Once the reopened opportunity is closed again, this time as won, the system:
Creates a brand-new Opportunity Close record, because the previous one (marked lost) is now inactive.
The new record reflects the updated closure reason, status = Won, and any new details.
You are implementing Dynamics 365 Sales for a beverage company.
The company sells drinks by individual cans, by the dozen, or by the case of 48 cans as follows:
There are three flavors: strawberry, vanilla, and chocolate.
Each can costs €5.00.
A dozen cans cost €55.00.
Each case has four dozen cans and costs €200.00.
A combination case includes a dozen cans of each flavor and costs €160.00.
Purchases of four or more cases receive an extra 10 percent off the price.
You need to set up the product catalog.
Which components should you use? To answer, move the appropriate components to the correct entry descriptions. You may use each component once,
more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
Drink flavors list Products.
The "Drink flavors list" would be a list of individual Products. Each flavor (e.g., Cola, Lemon-Lime, Orange) is a separate item that can be sold, making it a product in the catalog.
Four or more cases Discount Lists.
The description "Four or more cases" implies a quantity-based discount. A Discount List is used to define tiered discounts based on the quantity of a product purchased. A discount of, for example, 10% on an order of four or more cases would be managed here.
Combination case Products.
Unit Groups.
A "Combination case" is a specific type of Product that bundles different items together. This would be configured as a single product in the catalog,
even though it contains multiple individual items. This is often referred to as a "bundle." One can
"One can" is a specific Unit for a product. A Unit Group is a collection of units used to measure a product. For example, a "Soda" product might have a unit group that includes "can," "six-pack," and "case." The base unit would be "one can," and the other units would be defined in relation to it.
A company sells telephones. The company has a list of telephone colors that customers can choose.
For one month, the company wants to sell a red phone at a special price.
You need to set up the red phone for the sales team.
How should you configure the product and price list items? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
Create a red telephone product.
To allow the sales team to select a specific product variant, like a "red phone," that variant must exist as its own product in the product catalog.
Creating a separate product ensures that it can be added to opportunities and other sales records. Simply revising or overriding properties of a generic"telephone" product is not the standard way to handle distinct product variants that need to be individually selected and tracked.
Create a price list item for the red phone product.
Once a specific product (the red phone) exists, you must define its price. Prices for products are set within price lists by creating a price list item.
Thisitem links the specific product to a price list and assigns a price to it. This step is necessary to make the product purchasable at the special price.
Updating an existing price list item for a generic telephone would not apply to the new "red phone" product.
A company manufactures widgets. Widgets can be sold in the following ways:
A
Create the unit Each with Box as the base unit.
B
Set Each as the primary unit.
C
Update the unit Box with Each as the base unit
D
Make Each the base unit for all units.
Correct Answer:
B. Set Each as the primary unit.
Explanation:
B. Set Each as the primary unit.
Primary Unit: In inventory and sales systems, the primary unit is the standard, most fundamental unit of measurement. Since customers now want to buy widgets individually, "Each" becomes the natural primary unit. All other units, such as "Box" or "Case," are then defined as a multiple of this primary unit. For example, a "Box" might be defined as 12 "Each."
You are setting up a product catalog.
The product catalog must be set up with the following parameters:
• €100.00 off if a customer buys more than 10 cases
• €10.00 less if a customer buys two different products together instead of individually
• Single product sold in quantities of 1, 6, and 12; price per unit decreases as quantities increase
You need to set up the parameters.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A
Correct Answer:
A.
Explanation:
Discount list.
A Discount list allows you to define specific amounts or percentage-based discounts applied to products.
In this case, the system needs to apply a flat €100 off, which is exactly what discount lists are designed for.
Discount lists can be associated with price list items to apply the discount automatically during quoting or ordering.
Bundle.
A Bundle (also known as a kit or product bundle) lets you group products together and offer them at a lower combined price than if sold separately.
A discount like "€10.00 less" can result from bundling products and giving a price break when bought together.
Though Discount list could seem appropriate, bundles are better when the discount is based on grouping products, not just a flat rate on a single product.
Unit.
Units define how a product can be sold - such as Each (1), Pack of 6, or Dozen (12).
A Unit group contains these variations (e.g., 1, 6, 12), and each unit can have a different price or discount.
Using Units allows for proper quantity-based configuration for ordering and pricing.
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