Exam CIS-ITSM :Certified Implementation Specialist – IT Service Management

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About ServiceNow CIS-ITSM Exam
The purpose of the course is to help you achieve the ServiceNow Certified Implementation Specialist certification in IT Service Management (CIS-ITSM ) and learn about the key features and functionality of the ServiceNow ITSM applications.

Incident Management (25%) Problem Management (15%) Change and Release Management (25%) Knowledge Management (5%) Service Catalogue and Request Management (25%) Configuration Management Database (5%)

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